Troubleshooting My Android Device
Note: Instructions may vary slightly depending on your device or software version.In-game performance issues like loading, crashing, missing...
Troubleshooting My iOS Device
In-game performance issues like loading, crashing, missing features, and sync-ing can be resolved in the following ways:1. Check your Intern...
How do I update my game on Android?
Note: Instructions may vary slightly depending on your device or software version.1. Open your Google Play Store by tapping the icon from yo...
How do I update my game on iOS?
For Apple (iOS) devices:1. Open the App Store app.2. Tap on your Profile in the top-right corner.3. Scroll down to the Upcoming Automatic Up...
How do I force close the game on Android?
Note: Instructions may vary slightly depending on your device or software version.1. Go to "Settings" > "Applications" > "Manage Appli...
How do I force close the game on iOS?
For devices that have a Home Button: 1. Press your Home button twice quickly.2. All your open apps will be displayed. Swipe left ...
How do I clear the app cache on an Android device?
Here are the steps to clear the app cache on an Android device: Note: Clearing the app cache will remove any temporary files or data that th...
How do I clear the app cache on my iPhone?
Here's how to clear the app cache on an iPhone:Go to the Settings app on your iPhone.Scroll down and tap on "General."Tap on "iPhone Storage...
My Hivemind fails to load. What to do?
If you're having trouble loading or experiencing continuous loading with your Hivemind, please try the following:Check if your wallet is con...
Why am I getting a "stake request failed" error on Hivemind?
Hivemind "Stake Request Failed" Troubleshooting:Make sure you have SOL in your wallet to cover the transaction fees. A minimum of 0.1 SOL is...
How do I stake in Hivemind?
To make sure you get the best Hivemind experience, we recommend using Phantom on Google Chrome. Go to the official HiveMind URL https://hiv...
How do I create a Phantom Wallet?
Here's a step-by-step tutorial on how to set up Phantom Wallet:If you already have downloaded the Phantom Wallet app, skip to step 2.Step 1:...
Trouble Playing Honeyland using my Phantom Wallet
We suggest trying the following solutions:Step 1: Close all apps on your phone.Step 2: Reset your wifi connection by reseting the Network Se...
My game is not loading? What should I do?
If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue:Check your ...
My phone is freezing, what can I do?
If your phone is freezing while playing games, there are a few things you can try to resolve the issue:Close background apps: Make sure that...
Can I switch the wallet I'm using to login to Honeyland?
IMPORTANT - IMPORTANT - IMPORTANT IMPORTANT - IMPORTANT - IMPORTANT It's VITAL to note that importing a private key will grant fu...
Will I lose my progress in the game if I uninstall or delete the game from my mobile?
No, your progress is saved in the wallet you have been using to login to Honeyland. Reinstall the game and then login using the same wallet ...
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